Reservation information
Booking Terms
& Conditions
Review our booking, cancellation and refund policies before making your reservation.
These terms apply only to new reservations when they are presented at booking. Existing reservations retain the terms accepted when booked.
Your reservation
Your reservation is for the selected date and time. Please arrive at least 10 minutes early. Late arrivals may reduce your bowling time. Reservations depend on lane availability. We will make every effort to honor your selected time; lane assignments may vary.
Payment
Payment is due at booking unless otherwise stated. Prices vary by day, time, package or promotion. Additional guests may incur additional charges and are subject to availability.
Cancellations and refunds
- Party reservations: Cancel at least 10 days before your scheduled reservation to receive a refund of the amount paid, less any deposits already paid. Party cancellations must be requested in writing. Cancellations made less than 10 days before your scheduled reservation are nonrefundable.
- Standard lane reservations: Cancel at least 48 hours before your scheduled reservation to receive a full refund. Cancellations made less than 48 hours before your scheduled reservation are nonrefundable.
For a special event or promotion, review the event's terms before booking or contact us to confirm the applicable cancellation policy.
Changes and no-shows
Changes must be made at least 48 hours before your reservation. For cancellation or change requests, email party@palacebowling.com or call 610-269-9999. Party cancellations must be in writing. Failing to arrive may result in forfeiture of payment.
Guests, shoes and outside food
Bowling shoes are required. Guest counts must match the selected reservation or package. Outside food and beverages are not permitted. Birthday cakes are allowed only with a booked party package or prior approval.
Conduct and promotions
Follow house rules and staff instructions. Unsafe, disruptive or inappropriate behavior may result in removal without refund. Promotions are subject to availability and cannot be combined unless expressly stated.
Agreement
By completing a reservation when these terms are presented at booking, you agree to these Booking Terms & Conditions.
